Privacy Policy

Our Commitment to Your Privacy

At Bloomhub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website. We do not sell your data, and we never will.

Information We Collect

We only collect information that is necessary to provide and improve our services, ensure security, and diagnose technical issues.

1. Account Information

When you create an account, we collect:

• Email address
• Username
• Password (stored in encrypted form, never in plain text)
• Phone number (optional)
• Email confirmation status

2. Usage and Technical Data

To improve user experience and diagnose errors, we automatically collect:

• Error and Log Data: Information about technical errors, including error messages, stack traces, and the context in which errors occurred
• Application Logs: General application events and operations for debugging purposes
• Technical Information: IP address, browser type and version, device information, and request paths (collected only when necessary for security or error diagnosis)
• Authentication Events: Login and logout timestamps for security purposes

This data is collected solely to:

• Identify and fix technical errors
• Improve website performance and user experience
• Ensure security and prevent unauthorized access
• Comply with legal obligations

3. Cookies

We use essential cookies to:

• Maintain your login session (authentication cookies)
• Remember your preferences

These cookies are necessary for the website to function properly. We do not use cookies for advertising or tracking your behavior across other websites.

How We Use Your Information

We use the information we collect only for the following purposes:

• Service Delivery: To provide, maintain, and improve our website and services
• User Experience: To personalize your experience and respond to your requests
• Error Resolution: To identify, diagnose, and fix technical issues
• Security: To protect against unauthorized access, fraud, and security threats
• Communication: To send you important account-related communications (password resets, email confirmations, etc.)
• Legal Compliance: To comply with applicable laws and regulations

Data Sharing and Sales

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website (e.g., email delivery services, hosting providers). These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users

Future Data Collection

Currently, we do not track individual user clicks, page views, or interaction patterns beyond what is necessary for error diagnosis and security. If we decide to implement user interaction tracking (such as click tracking or analytics) in the future to improve user experience, we will:

• Update this Privacy Policy before implementing such tracking
• Clearly disclose what data is collected and how it is used
• Ensure that any such data collection is used only for improving user experience and website functionality
• Maintain our commitment to never selling your data, regardless of future tracking implementations

Data Retention

We retain your information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Application logs and error data are automatically cleaned up after 30 days, unless retention is required for security or legal purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your account information at any time through your account settings
• Deletion: You can request deletion of your account and associated data
• Opt-Out: You can choose not to provide optional information (such as phone numbers)
• Data Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: inflorescence-farm.com